Course Conductor Scoring Methodology.
Course Conductor scores training professionals and training organizations based on customer feedback gathered from our interviews, evaluations, verified reviews as well as data aggregated from online sources and social networks. We apply a unique algorithm to this data to calculate the Confidence To Deliver Training Outcomes and Learner Satisfaction scores.
Scoring Trusted Virtual Learning Professionals
Course Conductor’s Trusted Virtual Trainer credential is awarded based on independent evaluations, client interviews and verified customer feedback.
The Trusted Virtual Trainer Evaluation.
Our Trusted Virtual Training Radar scoring methodology is based on verified evidence that Course Conductor collects.
How We Collect Evidence.
Virtual Training Assessment: A Licensed Course Conductor Trusted Virtual Assessor attends live virtual course(s), or observes recordings of live virtual courses, for a minimum of three hours.
Virtual Trainer Interview: A Licensed Course Conductor Trusted Virtual Assessor interviews the virtual trainer.
Client References: Corporate clients complete the Course Conductor online reference survey.
Customer Reviews: Scores of customer reviews gather directly from the Course Conductor and / or other independent customer review platforms.
Learner Feedback: Scores of learner feedback gathered from course evaluations.
Recency: A measure of recency is attributed to data for references, course evaluations, and customer feedback data. The older the data the less valuable it is.
Scoring Training Organizations In Specific Course Categories
Course Conductor’s Trusted Training Radar® Scoring Methodology Identifies Which Training Vendors Are Market Leaders In Specific Course Categories.
Scores For Confidence To Deliver Training Outcomes Are Affected By.
Scores For Learner Satisfaction Are Affected By.
Customer Interviews: Customers are interviewed by a Course Conductor Training Assessor. Trainers and Training Vendors are not present.
Customer References: Verified customers complete the Course Conductor online reference survey.
Verified Customer Reviews: Scores of customer reviews gather directly from Course Conductor and / or other independent customer review platforms.
Recency: A measure of recency is attributed to data for training, and customer feedback data. The older the data the less valuable it is.
Customer Loyalty: Customer loyalty measured by number of repeat engagements with the training vendor.
Magnitude: The magnitude of the contract including value and quantity of Learners trained.
Contribution: Contribution to the industry based on quality and frequency of white papers, informative blogs and social media engagement.
Learner Reviews : Learner reviews and ratings about personal course experiences including content, skill enhancement and impact on job performance,
Trainer: Scores relating to the skills, experience and effectiveness of the trainer.
Net Promotor Score:Overall Net Promotor Score® measured by the organization that purchased training.
Recency: Assessment of the date of the training experience and the date of the learner.
Magnitude: Quantity of Learner reviews.
Sentiment Analysis: Positive sentiment analysis measuring use of key words.
The Trusted Training Radar®. Fair, Robust And Based On Verified Customer Feedback Data.
The Trusted Training Radar® Scoring Methodology was designed by Craig Kilford CEO Course Conductor, recognized global expert in project investments and co-author of the world’s most widely adopted portfolio management standard (MoP).
All training vendors are scored using the consistent Trusted Training Radar scoring methodology. Scores are influenced by the data Course Conductor independently collects from training evaluations, client interviews, client references, course evaluations, and verified customer reviews.
Quality Assurance From Industry Experts
Independent Advisory Board.
Course Conductor’s Independent Advisory Board is a volunteer group of experts representing the United Kingdom, Australia, Switzerland, United States, and Canada. Members include expert practitioners, authors of the world’s most widely adopted project management standards; and notable leaders from the professional learning arena.
The role of the Independent Advisory Board is specifically quality assurance. All Members have reviewed and approved the detailed scoring methodology.
Talk To Us About Growing Your Training Business.
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Our Trusted Partners
These Brands Share Our Belief That Everyone Deserves The Best Professional Training.
